Privacy policy

Last updated: [16/06/2024]

 

This Privacy Policy describes how Trendy Mix ("www.trendymixshop.com," "we," "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from trendymixshop.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

 

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

 

Information We Collect Directly from You

Information you directly submit to us through our Services may include:

  • Basic contact details such as your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping information, such as items you view, place in your cart, or add to your wishlist.
  • Customer support information, including details provided in communications with us, such as messages sent through the Services.

Certain features of the Services may require you to provide specific information about yourself. Electing not to provide this information may prevent you from using or accessing these features.

 

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information such as how you access and use our Site, device information, browser information, details about your network connection, IP address, and other related information regarding your interaction with the Services.

 

Information We Obtain from Third Parties

We may also obtain information about you from third parties, such as:

  • Companies that support our Site and Services, like Shopify.
  • Payment processors who collect payment details (e.g., bank account, credit or debit card information, billing address) to process your orders and fulfill services you've requested.

When you visit our Site, open or click on emails, or interact with our Services or advertisements, third parties we work with may automatically collect information using tracking technologies such as pixels, web beacons, software developer kits, and cookies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties and are not responsible for their privacy policies or practices. For more information, see the section below, Third Party Websites and Links.

 

How We Use Your Personal Information

We may use your personal information for purposes such as:

  • Providing Products and Services: Fulfilling orders, processing payments, managing your account, shipping, handling returns, and managing reviews.
  • Marketing and Advertising: Sending promotional communications via email, text, or postal mail, and showing you targeted ads for products and services.
  • Security and Fraud Prevention: Detecting and responding to fraudulent or illegal activities.
  • Communication: Offering customer support and improving our Services.

 

Cookies

We use Cookies to enhance and improve our Services. For more details about the Cookies we use, visit Shopify's Cookie Policy.

You can control Cookies via your browser settings, but disabling them may negatively impact your experience on our Site.

 

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, such as:

  • Vendors or service providers that perform services on our behalf (e.g., payment processors, IT management, shipping).
  • Business and marketing partners, such as Shopify, to provide services or targeted advertising.
  • Affiliates or within our corporate group, to operate our business effectively.
  • When required by law, to enforce our terms, or to protect our rights.

 

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, such as:

  • Right to Access/Know: Request access to your personal information.
  • Right to Delete: Request the deletion of your personal information.
  • Right to Correct: Request corrections to inaccurate information.
  • Right to Opt-out of Sale/Sharing of Information or Targeted Advertising.

To exercise any of these rights, contact us via the information below.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Phone number: +1 (914) 431-7483

Email: info@xlinder.store

Address: Amman, Amman 11733, Jordan -  Houston, Texas 77007, USA